ROUTINE CRYSTAL REPLACEMENT, BATTERY & MOVEMENT EXCHANGES
RC Watch Servicing
RC Watch Servicing offers reliable and cost-effective solutions for routine watch maintenance. Both are highly experienced watchmakers, skilled in handling services such as battery replacements, crystal repairs, and fitting new movements. We’ve worked with RC Watch Servicing for many years and trust them to manage these tasks efficiently.
Services RC Watch Servicing Can Handle:
- Battery exchanges
- New movement installations
- Resetting dislodged hands
- Cracked or scratched crystal replacements
- Routine pressure testing to ensure water resistance (safe for swimming, etc.)
Examples of Typical Repair Costs:
Prices: (All include pressure testing where necessary)
- New Mineral Glass Crystal - £30.00
- New Quartz Movement - £65.00
- Automatic Module Replacement (NH35) - £120.00
Movement exchanges come with a 2-year warranty. Repairs involving individual parts do not include a warranty unless they are part of a partial service. A partial service includes cleaning the bracelet and case, replacing gaskets as needed, and pressure testing. This service comes with a 1-year warranty.
Return P&P is charged at £15
IMPORTANT: While RC Watch Servicing can handle these routine tasks, please contact us in advance if your watch requires other replacement parts or more complex repairs. If your watch is sent to RC Watch Servicing for something outside of their scope, it may need to be returned to you, leading to extra postal costs and wasted time. Determining the appropriate service center upfront helps avoid unnecessary delays and expenses.
Please Note: Some repairs, especially for discontinued models, may require sending your watch to a different service center. Even for watches we produced in the 1970s and 80s, we can usually offer repair solutions. Feel free to contact us with any questions or concerns about your watch's service needs.
Contact Details for RC Watch Servicing:
- New Address TBC:
- https://www.rcwatchservicing.co.uk/
- Email: repairs@rcwatchservicing.co.uk or click this link
- Tel: 01332 919017 (from outside the UK: +44 1332 919017)
To file a non-warranty service/support request directly with MWC if whatever is required is not covered by the services provided by RC Watch Repairs please go to the link here
If you're submitting a support ticket via the link above directly with the MWC service center, please provide the details below. This will help avoid a lengthy back-and-forth exchange of correspondence in order for us to clarify the full details.
- Describe the Issue in Detail: Provide a clear explanation of the issue, specifying whether it's a repair, routine service or something else.
- Include Photographs (If Applicable): If the issue is visible (e.g., a hand has come off, a part is missing or for example, it has a cracked crystal), please include photos to help us assess the situation.
- Provide Details of the Model: Be sure to include clear details as to exactly which watch model is involved, it should be possible for us to determine this from the images but it's not always easy to determine whether the model in question is a quartz watch or an automatic.
- For more useful tips regarding watches in general, visit the https://timepieceservices.freshdesk.com/support/home,
- Confirm Warranty Coverage: Make sure the item is still under warranty.
- Describe the Issue in Detail: Provide a clear explanation of the issue, specifying whether it's an exchange, repair, or something else.
- Include Photographs (If Applicable): If the issue is visible (e.g., a hand has come off), please include photos to help us assess the situation.
- Provide Purchase Details: Be sure to include purchase information (as referenced above), as this is essential for confirming that the item is covered under warranty.