Here at MWC we believe in making service and repairs as straightforward as possible, for routine items e.g battery swaps, crystal replacements and services we can recommend watchmakers worldwide on request, n the UK we tend to recommend Primetime Watch Repairs, Steve at Primetime is very familiar with MWC watches generally and also offers a high quality service for most other brands, the contact details are below. Steve is very fast because whilst we tend to have a turnaround of 21/30 days he can normally action repairs more quickly provided he has the parts. Steve is the ideal first stop for routine items.
Primetime are always very helpful, both Steve and his colleague are experienced watchmakers. In addition to the work that's needed, they will be able to pressure test your watch after the repair. We have worked with Steve for many years, and we are confident Primetime will be able to get everything sorted at reasonable cost.
The address is:
Primetime Watch Repairs
Unit 10, Main Barn (1st Floor)
Tel: 07377 984 615 (from outside the UK dial +44 7377 984 615)
To file a Non Warranty service/support request directly with MWC please go to the link below. To contact Primetime contact them via the details above.
For more useful tips regarding watches in general go to this link at Timepiece Service Centre who are one of our service centers http://support.timepieceservices.net/support/home