NON WARRANTY REPAIRS
Here at MWC we believe in making service and repairs as straightforward as possible, rather that quoting for each individual service item such as a cracked crystal, scratched case, damaged hand or full service we quote a set price. This benefits everyone because there is nothing worse than sending a watch to a watchmaker or service center and having them replace the crystal only for the owner to discover upon its return that there was a glass fragment in the movement or that a battery swap is needed shortly after the repair which then requires the watch to be returned a second time. The other reason set pricing works well is that it avoids all the hassle of seeing the watch in, waiting for the quote, approving or rejecting the quote etc, etc. Experience has taught us that working on a set repair and service price system speeds things up because the repair will generally be prepaid which saves time because it allows the service location to replace any parts they see fit rather than dismantling the watch first then sending the quote and then carrying out the repair once it has all been agreed and paid for which is frankly a time consuming procedure which in the past did not work well for our clients.
Please note: The set pricing arrangements only apply to non warranty repairs by Timepiece Service Centres and not by other repair locations which we might recommend who will set their own prices. For routine items such as crystal or battery replacements most repairers will usually quote by phone or email because it is pretty easy to cost out. We can recommend watchmakers worldwide on request but in the UK we tend to recommend the two firms below.
Both of these companies are very familiar with MWC watches generally and also offer a high quality service with most other brands, the links are below:
https://phoenixwatchrepairs.co.uk
https://andersonswatchrepairs.com
IMPORTANT: If you have purchased an additional strap or changed the strap on the watch for a strap bought elsewhere DO NOT return the item not related to the original purchase because if the watch is exchanged (as opposed to repaired) it is very possible the item will not be returned with the replacement watch especially if its not an actual factory item.
MWC FIXED REPAIR AND FULL SERVICE PRICES
PRICES BELOW ARE IN US$/ EUR / GBP Please note we accept payments in most major currencies and we can you send a secure credit card link or PayPal link (as preferred) in order for you to make the payment.
Quartz Vietnam Watches - any repair or full service
$22.00 / €17.50 / £15.00
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G10LM - any repair or full service
$35.00 / €28.50 / £25.00
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G10BH / G10 100m (non GTLS Tritium) - any Repair or full service
$55.00 / €44.50 / £39.00
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G10 300m Model in Steel or Titanium (non GTLS Tritium) - any Repair or full service
$79.00.00 / €65.00 / £59.00
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GG-W-113 / A-11 / G10 Automatic / Aviator / MKIII / Classic / CLIX range / W10 / Divers Watches (except GTLS) - any Repair or full service
$75.00 / €61.00 / £55.00
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Chronograph MKII, MKIII or MKIV, NATO pattern Chronograph - any Repair or full service
$75.00 / €61.00 / £55.00
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Hybrid Models - any Repair or full service
$75.00 / €61.00 / £55.00
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G10 Tritium GTLS and GTLS Divers Models - any Repair or full service
$126.50 / €102.50 / £90.00
Generally watches will either be repaired or in some cases if parts are not available at the time or they are beyond economic repair (for example with sea water ingress or severe damage to multiple components) we will authorise an exchange for a new watch of the same type or if the watch is obsolete supply the current version. If the watch has any particular sentimental value please advise us so that we can factor this in contact you for instructions.
PLEASE NOTE: We charge a flat fee of US$12.50 / €10.50 / £9.50 to cover the return postage cost for shipping an item back to any location worldwide. This covers the return of your watch by registered and insured mail (or UPS, DPD etc depending on location) which is fully trackable please fill out our the form at the link below and we can send a credit card or PayPal payment link.
File a Non Warranty service request here - http://non.warranty.mwc-service.com
For more useful tips regarding watches in general go to this link at Timepiece Service Centre who are one of our service centers http://support.timepieceservices.net/support/home
