ROUTINE CRYSTAL REPLACEMENT, BATTERY & MOVEMENT EXCHANGES
Primetime Watch Repairs
Primetime Watch Repairs, led by Steve Forshaw and his colleagues, offers reliable and cost-effective solutions for routine watch maintenance. Both are highly experienced watchmakers, skilled in handling services such as battery replacements, crystal repairs, and fitting new movements. We’ve worked with Steve for many years and trust Primetime to manage these tasks efficiently.
Services Primetime Can Handle:
- Battery exchanges
- New movement installations
- Resetting dislodged hands
- Cracked or scratched crystal replacements
- Routine pressure testing to ensure water resistance (safe for swimming, etc.)
IMPORTANT: While Steve can handle these routine tasks, please contact us in advance if your watch requires other replacement parts or more complex repairs. If your watch is sent to Primetime for something outside of their scope, it may need to be returned to you, leading to extra postal costs and wasted time. Determining the appropriate service center upfront helps avoid unnecessary delays and expenses.
Please Note: Some repairs, especially for discontinued models, may require sending your watch to a different service center. Even for watches we produced in the 1970s and 80s, we can usually offer repair solutions. Feel free to contact us with any questions or concerns about your watch's service needs.
Contact Details for Steve Forshaw - Primetime Watch Repairs:
- Address:
Steven Forshaw
Primetime Watch Repairs
Unit 10, Main Barn (1st Floor)
Cedar Farm, Back Lane
Mawdesley, Lancashire
L40 3SY, UK
- Website: Primetime Watch Repairs
Email: Get in Touch - Tel: 01257 824467 (from outside the UK: +44 1257 824467)
- To file a non-warranty service/support request directly with MWC if whatever is required is not covered by the services provided by Primetime please go to the link here
If you're submitting a support ticket via the link above directly with the MWC service center, please provide the details below. This will help avoid a lengthy back-and-forth exchange of correspondence in order for us to clarify the full details.
- Describe the Issue in Detail: Provide a clear explanation of the issue, specifying whether it's a repair, routine service or something else.
- Include Photographs (If Applicable): If the issue is visible (e.g., a hand has come off, a part is missing or for example, it has a cracked crystal), please include photos to help us assess the situation.
- Provide Details of the Model: Be sure to include clear details as to exactly which watch model is involved, it should be possible for us to determine this from the images but it's not always easy to determine whether the model in question is a quartz watch or an automatic.
- For more useful tips regarding watches in general, visit the https://timepieceservices.freshdesk.com/support/home,
- Confirm Warranty Coverage: Make sure the item is still under warranty.
- Describe the Issue in Detail: Provide a clear explanation of the issue, specifying whether it's an exchange, repair, or something else.
- Include Photographs (If Applicable): If the issue is visible (e.g., a hand has come off), please include photos to help us assess the situation.
- Provide Purchase Details: Be sure to include purchase information (as referenced above), as this is essential for confirming that the item is covered under warranty.