Primetime are always very helpful, both Steve and his colleague are experienced watchmakers who can deal with routine battery exchanges, cracked or scratched crystals (glass) replacements and the fitment of new movements. We have worked with Steve for many years, and we are confident Primetime will be able to get these routine items sorted at reasonable cost.
IMPORTANT: Please be aware that while Steve can routinely handle tasks such as replacing crystals, swapping batteries, and replacing movements if your watch requires any replacement parts other than these please contact us in advance to determine the best way to sort out the repair. This is important because if it is sent to Steve at Primetime and it is not something which he can deal with it means that the watch will have to be returned back to you so determining the correct location from the outset saves unnecessary postal costs and wasted time, we've summarized below the items which Primetime can routinely deal with.
Please note that some repairs may require you to send your watch directly to another location, particularly if it is no longer in production or one of our old discontinued models. Even with watches which we made as far back as the 1970s and 80s we can still offer solutions to help you get your watch back in working order. Don't hesitate to contact us if you have any questions or concerns about your repair needs. The service and support team can be contacted here at this link https://timepieceservices.freshdesk.com/support/tickets/new
The contact details for Steve are below:
Steven Forshaw
Primetime Watch Repairs
Unit 10, Main Barn (1st Floor)
Cedar Farm
Back Lane
Mawdesley
Lancashire
L40 3SY
UK
Website: https://www.primetimewatchrepairs.co.uk/
Email: https://www.primetimewatchrepairs.co.uk/get-in-touch
Tel: 01257 824467 (from outside the UK dial +44 1257 824467)
To file a Non Warranty service/support request directly with MWC please go to the link below. To contact Primetime contact them via the details above.
https://timepieceservices.freshdesk.com/support/tickets/new
For more useful tips regarding watches in general go to this link at Timepiece Service Centre who are one of our service centers https://timepieceservices.freshdesk.com/support/solutions/folders/5000120878
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