ROUTINE CRYSTAL REPLACEMENT, BATTERY & MOVEMENT EXCHANGES
Timewise Services Watch Repairs & Servicing – First-Class Support for UK, Channel Islands and Isle of Man Customers*
Timewise Services provides professional, reliable and cost-effective support for routine watch repairs, servicing and maintenance. Their experienced watchmakers can undertake a wide range of work, including battery replacements, crystal replacements, movement replacements, servicing and other general repairs.
As a well-established specialist, Timewise Services offers a straightforward and dependable service, providing MWC owners throughout the UK, Channel Islands and Isle of Man with a convenient solution for non-warranty repairs and routine maintenance.
We are pleased to recommend Timewise Services to customers requiring professional assistance in keeping their watches serviced, maintained and in good working order.
Timewise Services Routinely Handle:
- Battery exchanges
- New movement installations
- Resetting dislodged hands
- Cracked or scratched crystal replacements
- Routine pressure testing to ensure water resistance (safe for swimming, etc.)
- Movement Repacements
Examples of Typical Repair Costs:
Prices: (All include pressure testing where necessary)
Starting Prices (excluding VAT)
- Battery Replacement & Water Resistance Test – up to 200m: £18
- Battery Replacement & Water Resistance Test – 300m+: £24
- Standard Generic Replacement Crystal: from £25
- Standard Quartz Movement Service: from £44
- Mechanical Movement Service: from £115
Prices shown are starting prices and exclude VAT. Final costs may vary depending on the watch, movement and work required.
Note: Full servicing includes a 12-month workshop warranty. Minor or partial repairs do not include a guarantee on movement performance.
UK Return Postage Options:
- Royal Mail 24hr Tracked: £6.50
- Royal Mail Special Delivery (Guaranteed Next Day): £12.50
IMPORTANT: While Timewise Services handle most routine tasks, please contact us in advance if your watch requires other replacement parts or more complex repairs. If your watch is sent to Timewise Services other than the items which appear here there may be a need for parts or it may ultimately need to be returned back to MWC leading to extra postal costs and wasted time. Determining the appropriate service center upfront helps avoid unnecessary delays and expenses.
IMPORTANT – Please Check Before Sending Your Watch
While Timewise Services handle most routine servicing and repairs listed above, please contact us before sending your watch if it requires specialist work of a more complex repair.
Some repairs may require specific MWC components or may need to be carried out by one of our other service centres. Sending a watch directly to Timewise Services without checking first could therefore result in the watch having to be forwarded or returned to MWC, leading to additional postage costs and unnecessary delays. You can of course always contact them because many service requirements such as replacement movements and such like they would also be able to deal with if you are unsure which movement your Watch has you can always contact us directly and we will be able to assist.
If you are unsure, please contact us first with details of the problem. We can then advise you of the most appropriate service centre and help ensure the repair is dealt with as quickly and cost-effectively as possible.
Contact Details for Timewise Services:
How to Submit a Repair Enquiry:
To submit a support ticket via our contact page (https://www.timewiseservices.co.uk/contact), please include the following details:
1. Watch Details: Please provide the exact make and model of your watch.
Please note: Timewise Services is an established independent watch repair specialist and works with a wide range of watch brands. Their services are therefore not limited to MWC watches, and they may also be able to assist with the servicing and repair of other makes and models.
2. Issue Description: A clear explanation of the required repair, routine service, or issue.
3. Photographs: Photos of any visible damage (e.g., detached hands, missing parts, or cracked crystal) to help us assess your request.
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Further Contact Details for Timewise Services:
Timewise Services
2 Beech House
Journeymans Way
Temple Farm Industrial Estate
Southend-on-Sea
Essex SS2 5TF
Phone: 01702 612922
Email: timewiseservicesltd@gmail.com
Website: www.timewiseservices.co.uk/contact
* For service in locations other than the UK, please contact us for advice at support@mwc.watch
For useful tips regarding watches in general, visit the https://timepieceservices.freshdesk.com/support/home